I guess to compensate for this short post I will post a humorous picture for you, my loyal viewers. This I had made and posted to Facebook a few days ago, when someone question whether or not I really had a barcode scanner. In retrospect it could be considered a metaphor for the way many people on the retail sector think during customer disputes.
And when it comes to disputes I think I have just learned the secret to dealing with a dispute, and thinking back to past experiences I believe this is an actual approach that will always work.
“Never loose the control in a situation”
I think it is that split moment when the control is lost that leads to an escalation. By keeping control, it allows for “Personal Accountability,” keeping the situation in the range where you have control. I think that if you gave a little but have the customer, client, co-working believing that it is better for them to beat there head against a brick wall than challenge you for more, you remain very likely to succeed in your delima. Although key factors in this actually working is, you appear to actually know what you are talking about, you don’t leave time for the other person to actually think about it, and they think you are honest.
Have you ever heard a good reporter that actually get a politician to reveal something, this is really what they do it seems, is keep control. I can confirm this one of the best hosts that I ever had dealt with was Paul Castle from CBC Saint John, when I was running for Mayor. He never for a second gives up control, appears very knowledgeable, and has and honest trusting sound to his voice.
Okay so my phone is dying, a very slow death and it is time in my budget to finally get a new one. I’ve been looking for one for that last year it is now been 3 months since my current contract expired. And my battery life is now well under 24 hours. 🙁
Anyways I think I found one that actually does what I need in a phone, e-mail, excel, browse the web, and make phone calls. This one I like because it is easier to type on. The Blackberry Pearl Red.
Also with one of these I could even post to this blog easier than I could with my current phone the Nokia 6620. And I have not been able to find a new battery. The only thing is that I will have to probably wait until September.
The only thing that is not good is that it looks like my very first Cell Phone from back in 2003 the Motorola c333, with the red and silver Roots Face-plate that I had to return in under a week, for an even worse phone the Motorola v66.
I guess that is it for now, seeing that I need to go to work tonight.
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Okay, so if you know me I really hate people telling that I can’t do something. As an example someone told me that it was too complicated to make a moving background for a TV show, and I did. Someone told me that programming an RTX program required lots of coding that I could not do, I bought a book on VB and within two weeks had a functioning TV Bingo program that basically changed all the dates, and played the animations and that was it. Now my pride in joyÂ pinnacle of accomplishment, the Too Close to Call graphics, is very close to being complete. It pretty much does pretty much everything but a few very advanced features that I am still working on.
While that being said, this week I was told that the fact I am not bilingual was affecting my ability to get a better job. So there for I have now decided that by May 12th, 2008 I will study hard and become bilingual, and that by this summer I will get my Drivers license. So to these ends I have decided to make a webpage called “My Goals” to track my progress.